Betway has integrated with national systems, such as Gamstop in the UK, which enables customers to exclude themselves across all operators in the market. We also proactively conduct behavioural analysis on our customers to detect potential patterns of problematic play. Our software allows us to look at a wide range of customer metrics in real-time, helping us to build profiles of those that are at most risk and enable our highly-trained Customer Care Team to make early interventions where issues may exist.
We work hard to keep our safer gambling programs in line with the latest technology available. Betway support a range of organisations directly involved in dealing with problematic gambling and the issues that can arise from it.